❖ Privacy Policy
The protection of your personal data is important to Aluline Portugal - Drenagem e Tratamento de Águas, Unipessoal Lda. Through this Privacy Policy, we inform you that your personal data will be processed in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter ‘GDPR’). Translated with www.DeepL.com/Translator (free version)
A. Data controller and collection obligation
This privacy notice is intended to inform you of the automated personal data processing activities carried out by the company Aluline Portugal - Drenagem e Tratamento de Águas, Unipessoal Lda, legal person with the number 506984621 with registered office at Praceta dos Caldeireiros N10, Zona Industrial Seixal II, 2840-587 Paio Pires, Seixal, (hereinafter referred to as Aluline), on the personal data provided, for the purposes described below.
Unless expressly stated otherwise, it is essential that you provide us with the personal data requested in order to process your registration and communicate our products and services to you. If we are unable to collect such personal data, there is a possibility that we will be unable to process your registration or communicate our products and services to you. Personal data will be used exclusively for the purposes expressly described in this Clause.
By accepting this privacy policy, you warrant and represent that the personal data you have provided belongs to you and that it is true, accurate and up-to-date. You may inform us of any changes to your personal data in accordance with the procedure set out in section C. Rights of the data subject.
B. Purposes and legal bases of data processing operations
Your personal data will be processed on the basis of the purposes/legal grounds set out below:
Tasks and Procedures | Purpose | Fundamentals |
Making telephone contacts and scheduling commercial meetings. | Identifying the people who have filled in the forms for making telephone contact and scheduling commercial meetings; Confirming the scheduling of meetings at a later stage. | Consent of the data subject; pre-contractual steps. |
Sending communications with new Aluline services and information on discounts and other advantages. | Providing those interested in Aluline with all the company's commercial opportunities; | Consent of the data subject; pre-contractual procedures; Aluline's legitimate interests (namely marketing interests in relation to the company's products). |
Carrying out opinion studies. | To improve Aluline's performance; to assess the level of satisfaction of customers or potential customers; Subsequently, to draw up and publish reports and articles. | Consent of the data subject; Legitimate interests of Aluline (namely to improve its performance in the sector). |
Obtain information about subscribers or users on the Aluline website. | Defining preferences; | Consent of the data subject; Legitimate interests of Aluline (namely, to provide the best possible service to its clients in the area) |
C. Rights of the data subject
Data subjects have the right at any time to access, rectify, update, restrict processing, erase, portability, not to be subject to any exclusively automated decision, to lodge a complaint with the competent supervisory authority (in this case, the National Data Protection Commission).
Personal data subjects also have the right to object to the processing of their personal data.
All the rights referred to here, expressly provided for by law, must be exercised by identifying the data subjects (by means of a copy of their ID card, giving their unequivocal consent to obtain this copy, or another document identifying them) to the address (letter addressed to Aluline, Praceta dos Caldeireiros N10, Zona Industrial Seixal II, 2840-587 Paio Pires, Seixalor Aluline's email address (geral@aluline.pt). The copy of the citizen's identity card will only be used for the aforementioned purpose (i.e. to prove the identity of the holder of the aforementioned rights) and will be deleted if it is no longer necessary to fulfil the purpose described in the consent. Consent may be withdrawn at any time.
D. Recipients
In accordance with the terms described in section B, Aluline does not transfer your data to third parties.
Notwithstanding the above, Aluline works with certain service providers who operate in the following sectors: legal advice, technology service providers, doctors, laboratories and clinics, IT service providers, security companies, instant messaging service providers, infrastructure management and maintenance companies and call centre service companies. Within the scope and for the exercise of this subcontracted service provision, these ‘subcontractors’ may have access to your personal data, but they only process this data in the name and on behalf of Aluline, always and only in accordance with the express instructions given to them by Aluline and as a result of the contract signed between the latter and these service providers.
Aluline follows strict criteria when selecting service providers in order to comply with its data protection obligations and undertakes to sign a data processing agreement with them, which includes, among others, the following obligations: to apply appropriate technical and organisational measures; to process personal data for the agreed purposes and responding exclusively to Aluline's documented instructions; and to delete or return the data to Aluline upon completion of the services.
E. Retention period
For the strict purpose of ensuring pre-contractual procedures, if the registration process is not completed, your data will not be kept and will be removed from any database for which Aluline is responsible.
If the registration process is successfully completed, your personal data will be kept for the period legally necessary for the pursuit of the purposes described above or for as long as the right to object is not exercised or the consent legitimising the processing is not withdrawn, as the case may be. To this end, various factors will be taken into account, including the duration of the contract concluded or to be concluded with Aluline, the time necessary to respond to your requests and the obligations legally imposed on Aluline, as well as the duration of Aluline's legitimate interests.
Aluline undertakes not to store your data beyond the legally required period, although it may store your personal data for a longer period if legally required or if it has a legitimate interest in doing so.
F. Changes to this Privacy Policy
This Privacy Policy came into force on 1st January 2022 and is up to date in accordance with the GDPR and other applicable legislation. However, Aluline may, from time to time, modify its Privacy Policy when such a change is justified or legally required. We advise you to consult our Privacy Policy on each visit to our website in order to obtain the most up-to-date version.
Cookie Policy
Cookies are used to store information such as your preferences when you visit our website. A cookie is a string of text information that a website transfers to the browser's cookie file on your computer's hard drive, enabling the site to remember who you are. Cookies help a website to organise content to suit your interests more quickly; most major websites use cookies. On their own, cookies cannot be used to identify you.
However, this may in some way alter the way you interact with our website, or other websites. These actions may affect or not allow you to log in to software, websites of ours and other networks.
Own cookies: a cookie managed by this domain / website.
Third-party cookies: a cookie managed by another domain / website.
Persistent cookies: the cookie information is permanently stored on your device.
Session cookies: the cookie information is not permanently stored on your device.
Aluline uses session cookies and first-party cookies as well as persistent cookies and third-party cookies.
Types of cookies depending on the purpose for which they are used:
Technical cookies: those that allow you to navigate through a domain / website, using the different options or services such as, for example, identifying the session, accessing restricted access areas and carrying out the purchase order process.
Personalisation cookies: these allow you to access the domain / website with certain predefined characteristics based on a set of decisions made, such as the language used.
Analysis cookies: these allow the monitoring and analysis of the behaviour of users of websites to which they are linked. The information collected through these cookies is used, for example, to measure website activity and draw up browsing profiles.
Advertising cookies: these allow advertising space to be managed in the most efficient way, based on criteria such as the content edited or the frequency with which adverts are displayed.
Behavioural advertising cookies: These cookies store information about the user's behaviour, obtained through continuous observation of their browsing habits, allowing a specific profile to be developed to display ads based on this.
Aluline uses Technical Cookies, Personalisation Cookies and Analysis Cookies; it does not use Advertising Cookies or Behavioural Advertising Cookies. Cookie information is controlled and accessed by the website owner.
In addition to cookies, some of our web pages and HTML messages include ‘pixel tags’ that allow us to follow the steps of users on our sites and the recipients of our communications. These tags are used to collect non-personally identifiable data and other information that can be used to improve the services we offer to visitors.
Links to third-party websites
Aluline has external links to other websites, which may contain useful information or tools for visitors. Aluline's privacy policy does not apply to third party websites, so when you visit these websites from ours you should read their privacy policies. We are not responsible for the privacy policies or content on these sites.
Campaigns and Marketing
Aluline uses email marketing to communicate with its customers and potential customers on a regular basis. All the campaigns we create are opt-in, meaning that no email will be sent unless the user has confirmed their interest in receiving this type of communication.